Dear drgabber, Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time with Tsars did not meet your expectations. We take all feedback seriously, as it helps us identify areas for improvement and ensure a safe and fair gaming environment for all our players. Our support team is trained to prioritize responsible gaming and player safety. Any communication that may have felt urgent is intended to encourage responsible play and ensure that our players are aware of their gaming activity. It is never our intention to pressure anyone to deposit. Regarding account management, including closures, we follow strict procedures in line with licensing requirements. If there was any misunderstanding during the process, we sincerely apologize, as our goal is always to handle such requests professionally and in compliance with regulations. We also regret if any interaction with our support team felt impolite or disrespectful. Every member of our team is trained to assist respectfully, and feedback like yours is taken seriously to continuously improve our service. Tsars operates under a Curacao license, which requires adherence to regulatory standards to maintain fairness, security, and transparency, and we continually review our processes to uphold these standards. We understand that experiences with online casinos can vary, and we genuinely regret that yours was negative. We encourage any player with concerns to reach out directly to our support team via live chat or at [email protected] so we can address issues, clarify procedures, and provide assistance wherever possible. Thank you again for your feedback – it helps us continue to improve and ensure a safe, enjoyable, and responsible gaming experience for everyone. Warm regards, The Tsars Team
]]>Thanks for this review. It’s always such a downer when casinos have that added fee to transactions.
]]>Dear Michał K,
Thank you for taking the time to share your feedback �?we truly appreciate it.
We’re sorry to hear that your experience didn’t meet your expectations. Please be assured that Tsars has no ability to alter or influence the outcomes of any games.
All games on our platform are provided by licensed and reputable providers whose titles are regularly tested by independent authorities. Each game also displays its Return to Player (RTP) percentage in the settings, so you can always verify fairness and transparency.
Regarding bonuses, we’d like to highlight that Tsars offers a Daily Reward system, ensuring that every player receives benefits based on their activity. All details regarding the Daily Reward and other promotions are available on the Promotions page, providing a clear overview of the benefits available to players.
If you would like, we can also arrange a comprehensive review of your recent gameplay to ensure everything has functioned correctly and transparently.
In case you would like us to proceed with RTP analysis or if you have any questions, please let us know via live chat or at [email protected]. We are ready to assist!
Thank you once again for sharing your thoughts �?your feedback helps us improve. �?/p>
Kind regards, The Tsars Team
]]>Oh are the fees very high? Just wondering as I Haven’t played or made a deposit here at all but am interested in learning more thanks.
]]>Dear Wujarzpld,
Our team is truly sorry hearing about the experience you described in your review, and we sincerely apologize for any inconvenience it may have caused.
We can confidently assure you that Tsars is a mobile-friendly website, providing a seamless experience across all mobile devices. Moreover, our Technical Department continuously works to enhance and optimize the website, ensuring an enjoyable experience for all Tsars players on mobile devices.
To provide you with the most suitable assistance we kindly ask you to contact us via live chat or at [email protected] and describe the details of the issues you’re experiencing with our website on your smartphone. We are always happy to assist you!
We are looking forward to hearing back from you.
Best regards,
Tsars Team
What could be better just some bigger deposit bonuses instead of this what left to me after depositing 🙂
]]>I made 10+ deposits with no luck but got an email from them saying that they credited me an exclusive Cash bonus of 70�?with Zero wagering requirement So even though there’s no loyalty program you could still receive exclusive bonuses.
I cashed out 50�?which was sent within an hour.
I recommend this casino for both experienced and inexperienced Casino players.
Well deposited just once �?0 and got my welcome bonus, gameplay itself didnt look like it was going to give me any win but suddenly I hit over �?00 and ended up cashing out like 70 . It was a profitable try so I was quite satisfied.
Games that I played were various but tried that time to stick to something totally new.
No problems with payout it was less than 24 h
]]>Somehow managed to wager the bonus playing my favorite Play N Go slot Book of Dead.They verified my account really fast and got the money in my e-wallet in 10-15 minutes.
They have many slot providers,the games run smothly,easy to navigate site.
The only thing i dislike is their welcome bonuses where the wagering i found it a bit unfriendly.
Very friendly and helpful support thumbs up for Tsars casino,keep it up!
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